Workspeed provides our customers with high quality support via phone and email. Our well-trained support specialists are standing by to answer any questions you may have about our system.
Our customers consistently rate the Workspeed Customer Support as one of the best
in the industry. We provide our software as a service, so our mandate is very simple:
always be there for our customers and go the extra mile to meet their needs.
To that end, when you pick up the phone and call us, you will not be greeted by a
machine, but by a friendly professional who is knowledgeable about our product and
eager to help. This personal touch ensures all your issues and concerns are
attended to in the most expedient manner.
Every customer will also have complete access to online help and a Workspeed
Support site where they can report issues online and track their resolutions in real
time.
Scope of our Support Services:
- User administration
- Property configuration changes
- Workflow configuration adjustments
- User interface customization
- Wireless device setup, testing and support
- Reports generation and customization
- Accounting integration setup and customization
- Visitor management monitoring and support
- General end user help and support
Workspeed users who need assistance may also sign in to review our online Help section or access links to Customer Service online.
